Tuesday, February 21, 2017

Overland Park, KS: "HEY", Two Men And A Truck ... You Suck!

Two Men and a Truck Kansas City
7967 Frontage Road
Overland Park, KS 66204
Phone number: (913) 562-1369
Prices: ????
I asked them for a quote for a move from Lawrence, Kansas to Vancouver, Washington, giving them ample detail about our move. Their customer service rep, Allen Collins, wrote back, telling me that I had to fill out their inventory form which took me over 30 minutes, going room by room and piece by piece of furniture even though I had sent him a detailed spreadsheet with the same exact data:
"Hello, I received your online inquiry for an estimate for your upcoming move and I wanted to get a little more information from you to get started on your estimate.  Please complete the inventory checklist we sent you, as it will help us to create the most accurate estimate for your move.  You can also call me directly and we can put together your estimate over the phone.  If you have any questions, please don’t hesitate to ask. Our office number is 913-341-6683. We will be open until 7p.m. today. Thank you again for choosing TWO MEN AND A TRUCK® and I hope you have a great day!"
A little while later, the same day, Allen wrote back to me stating:

"Hey, Thank you for your request for rates on your upcoming move. Unfortunately, the area you are moving to is outside our local service area. I will be glad to estimate our professional packing service or we offer boxes and all packing supplies if you are packing on your on. Thank you for considering Two Men and a Truck for your moving services."
This will tell you all you need to know about this company. Here is the reponse I got after directing him to this and my Yelp reviews:
From: Allen Collins <>Date: Wednesday, February 22, 2017 at 8:14 AMSubject: RE: Allen-Two Men and a Truck 
Oh ok, well I hope everything works out. Have a good day! Allen Collins-Customer Service RepresentativeTWO MEN AND A TRUCK® Residential & Commercial Moving7967 Frontage RdOverland Park, KS |

"HEY" (a very professional greeting) Allen, thanks for wasting my time by asking me to fill out a long move survey only to tell me that you don't even service the area I told you we were moving to several hours earlier.

"HEY" Two Men And A Truck Kansas City, CombatCritic Gives You 1 Bomb Out Of 10 And A Spot On My "WALL OF SHAME" ... More Bombs Are Better!
One Bomb Equates To:
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Yelp - Elite '14/'15/'16/'17 - 650,000+ Views A Year

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Title: Overland Park, KS: "HEY", Two Men And A Truck ... You Suck!

Key Words: Overland Park, KS, Kansas, Two Men And A Truck, two, men, truck, movers. moving, company, long distance, packing, CombatCritic, TravelValue, travel, value, service, business, review, Yelp

Translation for Civilians: FUBAR = "Fucked Up Beyond All Repair"

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