CombatCritic's Wall of Shame: restaurant

Showing posts with label restaurant. Show all posts

Tuesday, June 25, 2019

Washougal, WA: 2 Rivers Left Me In A Father's Day River Of Tears

2 Rivers Bar and Grill
1700 Main Street, Ste 110
Washougal, WA 98671
Phone number: (360) 210-7987
Website: 2riversbar.com
Prices: $$$$

I received an extremely odd "welcome", if you can call it that, as I walked through the doors for the first time, having delayed my initial visit after reading their many mediocre reviews and allowing them time to work all the bugs out. As I stood in front of the huge bar, the man serving drinks, whom I will assume was the owner, asked me, "can I help you?", to which I replied with some amazement, "Yes, I would like to sit down and eat some food, please". Why else would somebody walk into a restaurant if it was not to sit down and eat a meal? What do I look like, a bible salesman? What a stupid question.

I ordered a pFriem IPA ($6), but was not asked if I wanted water, which I was desperate for after walking 18 holes of golf in the Father's Day sun. The IPA was decent, but $6 is a tad high if they hope to draw a crowd, especially early on a Sunday evening when they had just a smattering of customers. You can get similar IPAs around town for $4 to $5, so why should I spend an extra buck to come here?

I learned a couple days after my visit that the Father's Day Special was a "Prime New York Steak with peppercorn sauce, garlic mashed potatoes and asparagus", YUM!, but I did not see it advertised anywhere and they did not communicate the special to me, so I ordered a 1/2 pound Cheeseburger ($15) with bacon, grilled onions, and garlic aioli, also coming with a side of french fries. The burger was obviously not handmade in house, probably frozen, and the grilled onions and garlic aioli, if there were any at all, must have been wrapped up in the overly crispy folded-up clump of bacon they stuck on top of the burger (see photo). The "cheddar cheese" was apparently of the processed variety, white, very thin, and perfectly square and the burger was dry, even after putting some mayo on the bun. It was not very flavorful. With nary a garnish on the big white plate, the burger looked more like a slider (see photos) than a 1/2 pound burger.

BTW, I was repositioning the plate to take photos for my review when the owner blurted out across the room: "Do you want me to take it outside so you can get a better picture?". The other people at the bar laughed at me, as if it were funny, but I found the comment extremely rude, completely uncalled for, and very unprofessional.

The space is nice, although sparsely decorated, but they should have kept the massive wood-fired pizza oven left by the previous occupants instead of replacing it with an overly large bar which dominates the large room. We needed a good mom and pop Italian restaurant with red and white checkered table clothes and chianti bottles with wax from recently departed candles dripping down the sides, not another modern, gastro/brew pub of which there are far too many in our area.

Based on the many other less than stellar reviews posted recently and my questionable Father's Day experience, it seems as though the owners have already given up. How can you expect a new business to thrive if you do not even bother to publish a website for months after opening and serve customers frozen burgers and fries, charging $15 for an inferior burger to the one I can get at the bar across the street for under $10. Here it is eight months after opening and they have still not even bothered to list a website on their Yelp page ... MEH!

I received a very negative and slanderous reply (as well as a similar DM) from "Derik", the alleged owner of 2 Rivers, after writing this review, so I thought it appropriate to update my review and downgrade my rating, which I have done. Derik called me a "vagrant" and "creepy", resorting to making up a story about me rather than take responsibility for their horrible customer service and rude behavior. He is a liar. Here is his public reply to my review:

Comment from Derik F. of 2 Rivers Bar and Grill
Business Owner

6/23/2019 So this review made us finally get on Yelp on respond to people even though we know most people get on Yelp to complain or try to get something for free.

This guy walked in and we thought from his appearance he was a transient we had to ask to leave weeks before. He walked in started walking arond and looking very strange. It made many other customers uncomfortable. I asked how can I help you, and he blurted out I want to eat. He was advised he could take a seat anywhere he liked. He sat at the bar and immediately people seated close by started to shuffle down. I asked if I could stay let him with anything to drink. He asked a couple questions about beer and decided on one. He was given a menu and he looked it over and started doing weird things under the counter. Another customer pulled me aside and said he thought he was trying to take pictures of the female servers. I immediately went back over to the bar and he put his phone away. I asked if he needed anything and he had a few questions and decided upon a burger. He was checked on many times and continued to act strange. My goal at that point was to get him served and out of the location so he didn't continue to make my staff or customers feel uncomfortable. His food came out and he pulled out his phone under the counter again. I wanted to make sure he was aware we knew what he was doing, so I stated " we can take the food outside if you want better pics". He quickly put his phone away at that point and are his burger quickly.

When he was done I removed his plate and gave him his check.
He never made any attempt to clarify what he was taking pictures of and why he wanted pictures of the food or servers.

He paid his check and left some business card about being the "Combat Critic". I remitting guy from stalking our Facebook page and being rude before we even opened.

Anyway, it gave a lot of people at the restaurant a good laugh when I shared that he thought he was some sort of world wide food critic/chef/ consumer crusader.

He is very awkward and not allowed in our location.

As far as food, he's trying to give a bad review because he was caught being a creeper taking pictures. Be aware of this one.

I am a highly decorated retired Air Force lieutenant colonel and combat disabled veteran. I was wearing golf attire that day, golf shorts, a new, collared Under Armor shirt, and a pair of white Nike Air sneakers. If I looked like a vagrant, Derik must be used to Beverly Hill's vagrants. I take great pride in my military service as I do my integrity and honor. I resent being called a vagrant and have my character slandered by a whining business owner who cannot accept the truth ... 2 Rivers Bar and Grill sucks, their management is out of control, and the place will be closed before September 1st, 2019.

CombatCritic Now Gives 2 Rivers Bar and Grill 1 Bomb Out Of 10 And A Spot On My "WALL OF SHAME" ... Go There, While You Still Can, And Be Insulted By The Owners ... More Bombs Are Better!

One Bomb Equates To:

Translation for Civilians: "Fucked Up Beyond All Repair"

Sunday, April 15, 2018

Vancouver, WA: Turned Away And Insulted After Being Two Minutes Late For A Three Minute Pizza

Pizzeria La Sorrentina
9811 NE15th Avenue
Vancouver, WA 98665
Phone number (360) 980-1651
Website: lasorrentinavw.com
Prices: $$$$

We drove nearly 30 minutes from our home, arriving just two minutes after their 2PM "closing" time due to unexpected traffic. I was hoping to sample their offerings because, having lived in Naples, Italy for three years and being married to an Italian (my wife's family still lives in Naples and we visit quite often), I love authentic pizza Napoletana and was curious to see just how authentic theirs was.

When we arrived, the oven was going strong and the two employees were still there prepping for dinner with the door and window open. We stood there for a minute while the woman looked at us without saying a word, so I finally asked her "Are you closed?" to which she responded only with a "Yes". I was a bit shocked because there was absolutely no reason to turn us away and they did not even bother to tell us why they would not serve us at 2:02 PM.

If this was a sit-down restaurant, I could understand why we would not be served. However, having eaten many pizzas in Naples and attended a "pizzaiolo" (pizza maker) course there this past February, I know that a Neapolitan pizza takes less than 90 seconds to prepare and about 60-90 seconds to bake at 485 degrees Fahrenheit. I understand that they were "officially" closed and may have had things to do, but taking 3 minutes to make a pizza for a customer was, I believe, not too much to expect.

The restaurant business and customer service are all about making customers happy and turning us away so rudely was, in my opinion, uncalled for. Having spent a great deal of time in the business and owned a very successful mobile food operation myself, I would have never turned a customer away in similar circumstances, but that is just me.

After leaving a tip on Yelp regarding my experience, someone (whom I am assuming was the owner or manager) sent me a compliment with a "You're Funny" tag stating:

"I'm not going to serve pizza anyone even 1minutes late. Please come during business sir. Thank you"

With literally millions of readers annually across several platforms, including Yelp and my popular blog, my responsibility to readers is to provide an accurate, honest "opinion" based on my experiences, so I did not appreciate being laughed at ("You're Funny") because I take my responsibilities and commitment to my readers very seriously. A more professional and customer-oriented response would have been much more appropriate in my opinion. For example: "I am very sorry that we had to turn you away, but our employees were busy prepping for dinner and could not take the time to serve you. Please accept our sincere apology and come back to visit us very soon!" would have been a much more appropriate response and they would have likely gained a return customer. Unfortunately, based on our negative experience and the business's insulting responses to my tip, I will not be returning any time soon. Not an unreasonable person, if an apology is forthcoming, I may consider giving them another chance and revising my review/rating.

CombatCritic Gives Pizzeria La Sorrentina 1 Bomb Out Of 10 And A Spot On My "WALL OF SHAME" ... More Bombs Are Better!

One Bomb Equates To:

Translation for Civilians: "Fucked Up Beyond All Repair"

Sunday, November 5, 2017

Camas, WA: Non-Discretionary "5% Surcharge For Non-Tipped Employees" Is An Outrage!

Feast At 316
316 Dallas Street
Camas, WA 98607
Phone number (360) 210-7498
Website: camasfeast316.com
Prices: $$$$

I do not usually write reviews of places I have not frequented, but I feel compelled on this occasion to do so due to this statement printed on their menus (posted online):

"Please note that a 5% surcharge is being added to each check to ensure equal pay for non-tipped employees."

I will not be eating at Feast At 316 anytime soon because of this absurd policy. I have actually heard decent things about the food, but when you have to pay $25 for "Meatloaf" ala carte (no soup/salad) PLUS AN ADDITIONAL 5% FOR NON-TIPPED EMPLOYEES (in addition to 20% expected by the servers), you have lost my interest and custom.

Get a clue and pay your employees a fair wage as I am sure there is plenty of "fat" in the price of your $25 meatloaf, a $42.50 shot 12 year old whiskey, and other not-cheap dishes/drinks to pay your employees commensurate with their duties. Another possibility, having worked in the restaurant industry for many years, non-tipped employees could always be taken care of by servers out of their own tips. After all, with 20%+ "expected" these days for even the most mediocre service, servers are the ones who benefit from kitchen, bus and host/hostess staff's professional and efficient duty performance. Let them pay the 5% if you are too cheap to pay your employees properly. Employee pay is considered overhead and your responsibility, not the responsibility of your customers.

CombatCritic Gives Feast At 316 1 Bomb Out Of 10 ... More Bombs Are Better!

One Bomb Equates To:

Read Reviews By CombatCritic:

Yelp - Elite '14/'15/'16/'17 - 650,000+ Views A Year

Tabelog - Official Judge (Silver)

Zomato - #1 Ranked "Verified" Foodie - Over 1,890,733 Review And Photo Views

... And Don't Forget To Subscribe To TravelValue TV on YouTube

Read Chris S.'s review of Feast At 316 on Yelp

Title: Camas, WA: Non-Discretionary "5% Surcharge For Non-Tipped Employees" Is An Outrage!

Key Words: Feast At 316, feast, at, 316, restaurant, menu, Camas, surcharge, non-tipped, Vancouver, WA, Portland, Yelp, YouTube, CombatCritic, TravelValue, travel, value, Wall of Shame

Translation for Civilians: FUBAR = "Fucked Up Beyond All Repair"

"CombatCritic", "TravelValue" and "BOOAH" Are Protected Under U.S. Copyright Laws And Are Exclusive Property Of 3rd Wave Media Group, LLC and CombatCritic

Thursday, November 2, 2017

Vancouver, WA: EARTH TO JORGE - MENUS HAVE PRICES ON THEM ... GET A CLUE!

Jorge’s Margarita Factory

14415 SE Mill Plain Blvd, Suite 110B

Vancouver, WA 98684

Phone number (360) 882-8262

Website: jorges.com

Prices: $$$$

Wierd vibe. We were ignored at the entrance for over five minutes before I found someone to seat us and the decor looks more like a cheap diner than a Mexican restaurant.

The drink menu has no prices ... hey geniuses, how many times do I have to say this, MENUS ARE DESIGNED TO LET CUSTOMERS KNOW HOW MUCH STUFF COSTS! I am so sick and tired of restaurants that think they can trick people into paying $10 for a "house margarita" by not posting prices. I should not have to ask how much everything costs, so publish the damn prices for f***ks sake!

Speaking of prices, their food prices were quite a bit higher than any Mexican restaurant I have been in lately and looking at the plates of food around us, it did not look worth what they were asking. So with that being said, along with a "priceless" drink menu, we left. I will not eat at restaurants that refuse to put prices on their menu ... non-starter folks!

CombatCritic Gives Jorge's Margarita Factory 1 Bomb Out Of 10 And A Spot On My "WALL OF SHAME" ... More Bombs Are Better!

One Bomb Equates To:

Read Reviews By CombatCritic:

Yelp - Elite '14/'15/'16/'17 - 650,000+ Views A Year

Tabelog - Official Judge (Silver)

Zomato - #1 Ranked "Verified" Foodie - Over 1,890,733 Review And Photo Views

... And Don't Forget To Subscribe To TravelValue TV on YouTube

Read Chris S.'s review of Jorge's Margarita Factory on Yelp

Title: Vancouver, WA: EARTH TO JORGE - MENUS HAVE PRICES ON THEM ... GET A CLUE!

Key Words: Jorge's Margarita Factory, Jorge's, Jorge, margarita, factory, Mexican, restaurant, menu, Vancouver, WA, Portland, Yelp, YouTube, CombatCritic, TravelValue, travel, value, Wall of Shame

Translation for Civilians: FUBAR = "Fucked Up Beyond All Repair"

"CombatCritic", "TravelValue" and "BOOAH" Are Protected Under U.S. Copyright Laws And Are Exclusive Property Of 3rd Wave Media Group, LLC and CombatCritic

Saturday, October 7, 2017

Omaha, Nebraska: "Le Bouillon" Translates To "Salty Food" ... BOOAH!

Le Bouillon

1017 Howard Street

Omaha, NE 68102

Old Market, Downtown

Phone number: (402) 502-6816

Website: lebouillonomaha.com

Prices: $$$$

Not good. How this place averages four stars with 170+ reviews on Yelp is beyond me.

As I always say before a review of a French restaurant, "I love French food", but I did not even like Le Bouillon.

We came with a party of 12 from a conference at UNO as well as 2 last minute add-ons, but staff refused to add an extra table at first, making us squeeze into four small tables pushed together with just two small baskets of bread for 14 very cramped people. They told us that they were "fully booked", but less than half the tables were occupied all evening and a glass walled room with two giant tables sat empty next to the entrance. They finally got a clue and brought an extra table jusr before the first course arrived.

The server asked immediately what we wanted to drink, but there was just one, very extensive (at least 20 pages of small print - hundreds of options), wine/drink list for 14 people on the table. There were only a couple of wine options offered by the glass starting in the $9-$10 range and most bottles were well over $100 a pop with several approaching $1000. Feeling perplexed by the poor start, we stuck with water.

The server then dropped a rather heavy butter knife on my arm as she was setting the table for the first course. Things were spiraling downhill fast. They had no moules (mussels) or escargots (snails), focusing their menu on the Raw Bar instead (no thanks - I do not eat un/undercooked animal flesh), so we passed on appetizers.

"Where's the beef?"

Beside a couple of $9-$13 soups and salads, everything had meat/fish (my wife prefers to eat vegetarian whenever possible), so the only options to her liking were the Le Bouillon Burger ($14) and the Croques Monsieur ($16). The only things that peaked my interest were the Wagyu Hangar Steak ($26) and the Cassoulet ($21), so she went with the croques monsieur and I the cassoulet. Hers came with a bit of salad and mine with nothing, so we both, unfortunately, ordered a side of Frites (fries) with Aioli ($6).

The croques monsieur had two huge, thick slices of egg battered toast, but barely a hint of ham and cheese. It was so salty that my wife could barely finish half. My cassoulet came out with the top burnt, so I mixed it up only to find mostly white beans and a couple of small pieces of ham and bacon. There were no noticeable "garlic sausage" or "duck" as advertized on the menu and it was also very salty, so I gave up after trying to eat half of my $21 white bean casserole. The fries looked very nice, but were very thin and crispy (almost burnt), hard to eat with fork or fingers, and EXTREMELY SALTY. All other attendees had similar complaints of salty food and fries.

When they cleared the table, nobody wondered why so much food remained on all of our plates, so I mentioned to the server how salty the food was, especially the fries, so they removed them (just the fries) from the checks. At $42+ for water, half of a salty sandwich, and half a bowl of salty bean soup (minus the soup), this was one of the poorest values in recent memory.

CombatCritic Gives Le Bouillon 1 Bomb Out Of 10 And A Spot On My WALL OF SHAME ... BOOAH LE BOUILLON!

One Bomb Equates To:

Read Reviews By CombatCritic:

Yelp - Elite '14/'15/'16/'17 - 650,000+ Views A Year

Tabelog - Official Judge (Silver)

Zomato - #1 Ranked "Verified" Foodie - Over 1,890,733 Review And Photo Views

... And Don't Forget To Subscribe To TravelValue TV on YouTube

Read Chris S.'s review of Le Bouillon on Yelp

Title: Omaha, Nebraska: "Le Bouillon" Translates To "Salty Food" ... BOOAH!

Key Words: Le Bouillon, le, bouillon, French, restaurant, Old Market, old, market, menu, Omaha, NE, Nebraska, Portland, Yelp, YouTube, CombatCritic, TravelValue, travel, value, Wall of Shame

Translation for Civilians: FUBAR = "Fucked Up Beyond All Repair"

"CombatCritic", "TravelValue" and "BOOAH" Are Protected Under U.S. Copyright Laws And Are Exclusive Property Of 3rd Wave Media Group, LLC and CombatCritic