Overland Park, KS: "HEY", Two Men And A Truck ... You Suck!

Two Men and a Truck Kansas City

7967 Frontage Road

Overland Park, KS 66204

Phone number: (913) 562-1369

Website: twomenandatruck.com/movers/kc

Prices: ????

 

I asked them for a quote for a move from Lawrence, Kansas to Vancouver, Washington, giving them ample detail about our move. Their customer service rep, Allen Collins, wrote back, telling me that I had to fill out their inventory form which took me over 30 minutes, going room by room and piece by piece of furniture even though I had sent him a detailed spreadsheet with the same exact data:

"Hello, I received your online inquiry for an estimate for your upcoming move and I wanted to get a little more information from you to get started on your estimate.  Please complete the inventory checklist we sent you, as it will help us to create the most accurate estimate for your move.  You can also call me directly and we can put together your estimate over the phone.  If you have any questions, please don’t hesitate to ask. Our office number is 913-341-6683. We will be open until 7p.m. today. Thank you again for choosing TWO MEN AND A TRUCK® and I hope you have a great day!"

A little while later, the same day, Allen wrote back to me stating:

"Hey, Thank you for your request for rates on your upcoming move. Unfortunately, the area you are moving to is outside our local service area. I will be glad to estimate our professional packing service or we offer boxes and all packing supplies if you are packing on your on. Thank you for considering Two Men and a Truck for your moving services."

This will tell you all you need to know about this company. Here is the reponse I got after directing him to this and my Yelp reviews:

From: Allen Collins <Allen.Collins@twomen.com>Date: Wednesday, February 22, 2017 at 8:14 AMSubject: RE: Allen-Two Men and a Truck 

Oh ok, well I hope everything works out. Have a good day! Allen Collins-Customer Service RepresentativeTWO MEN AND A TRUCK® Residential & Commercial Moving7967 Frontage RdOverland Park, KS | 913-341-6683Allen.Collins@twomen.com

"HEY" (a very professional greeting) Allen, thanks for wasting my time by asking me to fill out a long move survey only to tell me that you don't even service the area I told you we were moving to several hours earlier.

"HEY" Two Men And A Truck Kansas City, CombatCritic Gives You 1 Bomb Out Of 10 And A Spot On My "WALL OF SHAME" ... More Bombs Are Better!

One Bomb Equates To:

Read Reviews By CombatCritic:

Yelp - Elite '14/'15/'16/'17 - 650,000+ Views A Year

Tabelog - Official Judge (Silver)

Zomato - #1 Ranked "Verified" Foodie - Over  1,890,733 Review And Photo Views

... And Don't Forget To Subscribe To TravelValue TV on YouTube

Read Chris S.'s review of Two Men and a Truck Kansas City on Yelp

Title: Overland Park, KS: "HEY", Two Men And A Truck ... You Suck!

Key Words: Overland Park, KS, Kansas, Two Men And A Truck, two, men, truck, movers. moving, company, long distance, packing, CombatCritic, TravelValue, travel, value, service, business, review, Yelp

Translation for Civilians: FUBAR = "Fucked Up Beyond All Repair"

Portland, OR: Airbnb Nightmare On Lombard Street

Albert's 2 Bed, 1 Bath, Kitchen, Pets OK!

North Portland (Arbor Lodge), Oregon

Airbnb Link

Price: $$$$

The place has potential, but it is severely outdated and dirty. The fridge, heat, hot water heater, and coffee maker did not work. The electrical is a mess, the blinds need to be replaced, the heat needs to be fixed, the kitchen needs a severe makeover, the plastic in the shower covering the wall needs to disappear, and the floors need replacing.  The blinds are old, barely work, rusty and dirty. The kitchen counters are stained and gross. There is a glob of something in the kitchen sink, but I did not want to find out what it was by touching it.

My Only Heat Source Other Than Small Wall Heater In Bedroom

Albert, the host, was fine before and during check-in, but then he checked-out and everything went downhill from there. With no heat and nothing working the first night, I tried to contact him at around 9pm, 10pm, and 11pm, but he would not pick up the phone or respond to texts. He sent an electrician the next day, but he said "I can't find anything wrong", even though there was not enough amps to run more than one or two things at the same time. When I returned the second evening, I expected the problems to be solved, but they were not. Again, I tried to contact Albert, but he said "there's nothing I can do". A guest, me, was freezing (temps in the high 30s during the day and 20s at night) and nothing worked, but there was absolutely no sense of urgency and even less communication.

The location is not bad, but it is an old building in a rather seedy neighborhood with little within walking distance except a couple dive bars and a 7-11.

Plastic Hiding Something In Shower

Bathroom Heater Hasn't Worked In Years

The apartment was uninhabitable and should have never been rented. I cannot believe that I was charged for the two nights I stayed there, freezing and unable to shower (no hot water), make coffee or store anything in the fridge. I feel that the host could have done much more to solve the problems or at least communicate that he could not. He had my phone number and knowing that there was still no heat and nothing working on day two, a simple phone call or text would have allowed me to find suitable accommodations. It is inexcusable for a "paying" guest to have to suffer and as someone with experience in the hospitality industry, he should have known better.

Thanks to Airbnb for your professional help and the $200 credit. Even though I had to suffer for two nights, your representatives were compassionate and very helpful.

Finally, I got this wonderful text (5:47AM - Friday) from Albert after he read my honest review online:

This is the kind of person you will be dealing with if you choose to stay with Albert. Your choice!

CombatCritic Gives Albert's Place 1 Bomb Out Of 10 And A Spot On My "WALL OF SHAME"

One Bomb Equates To:

Read Reviews By CombatCritic:

Yelp - Elite '14/'15/'16/'17

Tabelog - Official Judge (Silver)

Zomato - #1 Ranked "Verified" Foodie





... And Don't Forget To Subscribe To TravelValue TV on YouTube

Title: Portland, OR: Airbnb Nightmare On Lombard Street

Key Words: Airbnb, Albert, North portland, Portland, Oregon, apartment, room, CombatCritic, TravelValue, travel, value, accommodation, hotel, motel, guest, review, Yelp, Airbnb.com, Lombard, street

Translation for Civilians: FUBAR = "Fucked Up Beyond All Repair"