UPDATE - January 26, 2015): Three months after first contacting USAA about my damaged cards, I still have not received my new credit card even after my case was elevated to the CEO-level. I was promised by the CEO's representative that my application would be processed "personally" and the card sent to my wife so she could bring it to me when she left to meet me in New Delhi on November 21, 2014, but when I checked the status on their website a few days before her departure I found that it had not been processed as promised.
Maybe USAA's CEO should try traveling abroad without a credit card the next time he goes on vacation to see how difficult it is and possibly empathise with customers (members) like me that are left stranded in a third-world country without the proper resources.
CombatCritic Gives USAA A Dismal 3 Bombs Out Of 10 ... More Bombs Are Better!
USAA Has Been Added To CombatCritic's Wall of Shame
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